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FAQs

How long will my order take for delivery?

Metro Cities (Mumbai, Delhi, Bangalore, Kolkata, etc.): 2-3 Days*

Tier 2 Cities: 3-4 Days*

Rest of India: 4-6 Days*

For personalised orders, you can expect your order within 15-20 days from your order date. We will keep you updated for the same on your email id which was used to make the purchase. 

How do I track my order?

As soon as the order is Shipped from our warehouse, you will receive an email with your tracking number and an active link to track it live. We urge you to enter your email id while placing the order to get all updates related to your order.

Is my product covered under Return Policy

All Products bought from our website are covered under our Return Policy and are returnable.

You just need to email us within 48 hours of product delivery so we can process the return request.

Do you offer COD?

We offer COD shipping all over India with a fixed Cash on Delivery (COD) shipping charge

Will I get the exact same product as I see on the website?

Yes, we have a policy of "Get what you see". All the details of the product are mentioned in the Description Section of every product page.

I need more Assistance

Please post your queries at : info@artscrafted.com
or drop a WhatsApp message at : +919818282208

Which Logistics/Courier Service do you ship through?

We have tied up with various reputed logistics providers like Delhivery Pvt. Ltd, Ecom Express, Xpressbees, etc. for shipping within India.